Privacy & Cookie Policy

Last updated: 21 February 2026

FreeSchoolClothes.com respects your privacy. This policy explains what information we collect, how we use it, how we protect it, and your rights.

By using this website, you agree to this policy.

1. Who We Are

FreeSchoolClothes.com is a voluntary community platform that helps families share school clothes and other items locally.

If you have questions about this policy, contact:

support@freeschoolclothes.com

2. What Information We Collect

We only collect information that is necessary to run the platform.

This may include:

Information you provide:

– Your name

– Email address

– Password (encrypted)

– School community selections

– Messages sent through the platform

– Listings you create

– Any information you include in your profile

Information collected automatically:

– IP address

– Browser type

– Device information

– Basic website usage data (via cookies)

We do not collect payment information because the platform does not handle payments.

3. How We Use Your Information

We use your information to:

– Create and manage your account

– Allow you to post and request items

– Enable messaging between users

– Send account-related emails (verification, notifications)

– Improve and maintain the website

– Keep the platform safe and secure

– Respond to support enquiries

We do not sell your personal data.

4. Lawful Basis for Processing (UK GDPR)

We process your data because:

– You have created an account and agreed to our Terms.

– It is necessary to provide the service.

– We have a legitimate interest in running and protecting the platform.

In some cases, you have given consent (e.g. cookies).

5. Sharing of Information

We do not sell or rent your data.

We may share data:

– With service providers who help operate the website (hosting, email services)

– If required by law

– If necessary to protect users or prevent misuse

When messaging other users, you may choose to share personal details directly. Please do so carefully.

6. Messaging and User Content

Messages sent through the platform are private between users but may be accessed by administrators if:

– A complaint is made

– There is a safeguarding concern

– There is suspected misuse of the platform

We reserve the right to review content where necessary for safety.

7. Data Storage and Security

We take reasonable steps to protect your data, including:

– Secure hosting

– Encrypted passwords

– SSL (secure connection)

– Access controls

However, no system is completely secure. Please use strong passwords and protect your account.

8. How Long We Keep Your Data

We keep your data:

– For as long as your account is active

– For a reasonable period after account deletion if needed for legal or safety reasons

You may request account deletion at any time.

9. Your Rights (UK GDPR)

You have the right to:

– Access your personal data

– Correct inaccurate information

– Request deletion of your data

-Restrict or object to processing

– Request a copy of your data

– Withdraw consent where applicable

To exercise your rights, contact:

support@freeschoolclothes.com

You also have the right to complain to the Information Commissioner’s Office (ICO).

10. Children’s Data

The platform is intended for adults (18+).

We do not knowingly collect personal data from children.

11. Cookies

Cookies are small text files stored on your device.

We use cookies to:

– Keep you logged in

– Remember your preferences

– Improve website performance

– Understand how visitors use the site

Types of Cookies We Use

Essential Cookies

Required for the website to function properly (login, security).

These cannot be switched off.

Performance / Analytics Cookies

Help us understand how the website is used (for example, page visits).

These are optional and only used with your consent.

Functional Cookies

Remember your settings and language preferences.

12. Third-Party Services

We may use trusted third-party providers such as:

– Website hosting providers

– Email delivery services

– Analytics providers (if enabled)

These providers may process data on our behalf but are required to protect it.

13. Managing Cookies

You can:

– Adjust your browser settings to block cookies

– Delete existing cookies

– Use the cookie consent banner to manage preferences

Please note that disabling essential cookies may affect how the website works.

14. Changes to This Policy

We may update this policy from time to time.

The latest version will always appear on this page with the updated date.

15. Contact Us

If you have questions about this policy, contact: support@freeschoolclothes.com